FAQs

  • Teletherapy is professional mental health counseling delivered through secure video sessions. It allows you to receive support from the comfort of your own space using a phone, tablet, or computer. All sessions are confidential and follow the same ethical and clinical standards as in-person therapy.

  • Getting started is simple. Call us to get matched with the right therapist, or visit our Provider Page to book online. Once your appointment is scheduled, we’ll send you secure digital forms to complete before your first session—quick and hassle-free.

  • Your first session is a chance to share your story, identify goals, and begin building a trusting relationship with your therapist. It typically includes discussing your history, current concerns, and what you'd like to achieve in therapy.

  • Rates vary based on the therapist’s level of training. We offer multiple pricing options, including:

    • $80/hour for Counselor-in-Training Level 1 (first 3 months)

    • $120/hour for Counselor-in-Training Level 2

    • $150/hour for Licensed Therapists

    • $30/hour for Group Therapy

    • $180 for the initial intake appointment

    Visit our Pricing & Insurance page for more details.

  • Yes, we accept several major insurance plans. Coverage may vary based on your provider and plan. We’ll help you understand your benefits and determine if services are covered.

  • Therapy frequency depends on your needs and goals. Most clients attend weekly or biweekly sessions, but your therapist will work with you to create a plan that fits your schedule and progress.

  • We ask that you provide at least 24 hours' notice if you need to cancel or reschedule. Late cancellations or missed appointments may result in a fee. Your therapist will review this policy with you during your intake process.

  • Yes. Your privacy is a top priority. All sessions are held in accordance with HIPAA regulations and professional ethical standards. Information shared in therapy will not be disclosed without your written consent, except in cases where safety or legal obligations require it.

  • Absolutely. We offer individual, couples, and family therapy through secure telehealth sessions. Each type of therapy is tailored to meet the unique needs of those involved.

  • We’re happy to help. Visit our Contact Page or give us a call to speak directly with a team member.